G.G
“I needed help renewing my disabled Freedom Pass. STN sorted it out for me and showed me what to do if it ever gets damaged, lost, or stolen.”
S.U
“I was treated unfairly by the Motability team regarding my car lease. STN helped me get legal aid support, and I won my case.”
G.I
“I got a letter about moving to Universal Credit and was worried about losing my ESA and housing benefit. STN explained the transitional protection rules. I’ve now switched over with no problems.”
S.A
“I wanted to learn new skills but was worried about the cost. STN referred me to a GLA-funded programme and helped me join a digital skills course at college. I’m now successfully enrolled.”
Y.C.L
“I needed ESOL classes to help my son with school and improve my chances of getting a job. STN enrolled me on a course with WEA, and I’ve now completed it.”
Y.K
“ I was struggling with food poverty. STN referred me to the foodbank and now I am managing better than I was before.”
"Before I came to STN, I didn’t know where to turn. Now I’ve been supported with housing advice and finally feel like I belong in my community."
R.K
"STN helped me gain confidence, access training, and secure a job after years of being unemployed. The team truly cares."
A.M
"The one-to-one support was life-changing. I finally feel seen and heard."
J.M
“Before I joined STN, I felt completely isolated. Now I have support, community, and a clear path forward.”
F.S
“As a disabled parent, I didn’t think there was a space for me. STN changed everything. I now feel valued and heard.”
J.D
“The workshops helped me gain confidence, and the support worker helped me apply for housing and Universal Credit. I’m finally in a better place.”
L.N
“Thanks to the STN outreach worker, I finally accessed the housing support I needed. I now have a roof over my head and peace of mind.”
R.M
“The counselling helped me find myself again. I felt heard and no longer alone.”
L.B
“Being signposted to ESOL and digital skills classes changed everything for me—I now feel confident helping my kids with homework and applying for work.”
S.J
“Before volunteering at STN, I felt invisible. Now I have a role, confidence, and even new friends.”
Tina, Enfield
“They helped me write my homelessness application and even came with me to the council. I finally got support.”
Mohamed, Tottenham
“I used to struggle with emails and online forms. Now I feel capable and even help my kids with homework.”
Amira, Haringey
“My mental health had hit rock bottom. Thanks to the support group and 1-to-1 sessions, I feel human again.”
Maria, Enfield
“I didn’t know where to turn when I lost my job. STN helped me apply for Universal Credit and supported me through the appeals process. I finally feel like I can breathe again.”
Jamal, age 24
“After I was let go from my job, I didn’t know what to do. I was scared, confused, and didn’t know where to go for help. STN helped me get back on my feet, supported me with job searching, and helped me build my confidence. Now I’m starting a new chapter.”
Rehan, 28
“When I lost my job, I didn’t know where to turn. STN helped me understand my rights and connected me with a solicitor. I now have stable work and more confidence in myself.”
Nadia, 22
“Before I joined STN, I had no direction. I didn’t know how to write a CV or where to even begin. The staff helped me believe in myself again. I’ve now finished two training courses and just started a new job.”
Volunteer Testimonial: “It’s not just about helping – it’s about connecting”
Daniel, Volunteer Mentor, Age 35
“At first, I thought I was just going to help someone else. But what I found was a real connection and a new perspective on life. Volunteering with STN’s befriending programme has changed how I see community – it’s about empathy, listening, and building trust.”
Volunteer Insight
Faduma, STN Volunteer Befriender
“I didn’t realise how powerful a conversation could be until I saw the change in the person I visited. She went from barely talking to smiling when I arrived. That’s when I knew it wasn’t just volunteering — it was human connection.”
Beneficiary Reflection
Ms M, Age 81
“Before STN matched me with a befriender, I barely spoke to anyone in a week. Now I wait for our weekly tea and talk. It’s helped me feel part of the world again.”