Supporting D.G. through Career Transition and Skill Development
Client Profile
- Name: D.G.
- Age: 45
- Referral: Enfield Mental Health Department
- Background: Long-term unemployed, former caregiver for terminally ill mother, suffering from depression
Background
D.G., a 45-year-old woman, was referred to us by the Enfield Mental Health Department due to her struggle with depression following the death of her terminally ill mother, whom she had cared for over 12 years. After her mother’s passing, D.G. was moved from Employment Support Allowance (ESA) to Universal Credit (UC), which required her to actively seek employment. The UC demands included looking for work daily, applying for at least five jobs per week, and providing evidence of these efforts, under threat of losing her benefits.
Initial Assessment
Understanding D.G.’s situation, we provided her with a one-on-one consultation with our career advisor. A comprehensive ‘skills health check’ was conducted to identify her strengths and areas for improvement. The assessment revealed D.G.’s strong skills in caring, cooking, and her previous experience in cleaning jobs. She expressed interest in pursuing a career in care and catering.
Support Provided
To help D.G. transition into her desired career, we offered a structured support plan:
1. Career Guidance:
- Provided personalized career advice based on her skills assessment.
- Explored potential career paths in care and catering.
2. Skill Development:
- Enrolled D.G. in basic computer and employability skills training.
- Assisted her in creating a professional CV and setting up an email address.
- Taught her how to use a PC for learning, research, and job hunting.
3. Professional Certification:
- Guided D.G. to complete a Care Certificate.
- Assisted her in enrolling in courses for Food Hygiene and Health & Safety, which were found through Reed Courses with the help of another charity.
4. Job Application Support:
- Helped D.G. apply for jobs in her areas of interest.
- Provided ongoing support and encouragement throughout the job search process.
Outcomes
D.G.’s dedication and our tailored support led to significant positive outcomes:
- Certification and Training: D.G. successfully achieved her Care Certificate and completed courses in Food Hygiene and Health & Safety.
- Employment: She applied for and secured a part-time position with a local care agency.
- Improved Well-being: D.G. is much happier and more confident today. She has found new friends and a social circle, contributing to her overall well-being and mental health.
Testimonials
D.G. shared her thoughts on the support she received and its impact on her life:
“The transition from caring for my mother to finding a job was incredibly challenging. The support I received was a lifeline. The skills health check opened my eyes to my strengths, and the training helped me gain the qualifications I needed. Securing a part-time job in care has brought structure and purpose back into my life. I’m earning money, which has eased my financial worries, and I’ve made new friends. I feel more outgoing and cheerful now. This experience has truly transformed my life, and I’m grateful for the guidance and support I received.”
Conclusion
D.G.’s journey from depression and long-term unemployment to securing a fulfilling job in the care sector highlights the transformative power of personalized support and skill development. By addressing her specific needs and providing comprehensive guidance, we helped D.G. regain her confidence, improve her mental health, and achieve her career goals. Her story underscores the importance of tailored support services in empowering individuals to overcome personal and professional challenges and build a better future.