Energy Savings, Advice & Support

At STN, we believe everyone should have access to a warm, energy-efficient home without the stress of rising bills. Our mission is to help individuals, families, and communities reduce energy costs, make informed decisions, and secure the support they need.

Helping You Save Energy and Money

Whether you’re struggling with high energy bills, need guidance on home efficiency improvements, or want to understand your rights and options, STN is here for you. Our team provides free, confidential advice tailored to your situation. We have trained and qualified advisors with extensive experience in helping people reduce energy costs, recover debts, and access vital savings. We’re committed to helping you understand how to lower your bills and use energy more efficiently.

Energy Advice & Efficiency Support

We help you understand your energy use, reduce waste, and access grants or schemes for home improvements, such as insulation, draught-proofing, or energy-efficient appliances. Our advisors can demonstrate practical ways to save energy in your day-to-day life.

Help with Bills & Fuel Poverty

STN supports people facing fuel poverty by connecting them with emergency help, payment plans, or supplier negotiations. We also advise on Warm Home Discount, Winter Fuel Payments, and local council assistance. We’ve helped many clients recover overpaid bills and reduce ongoing costs.

Advocacy & Consumer Rights

If you’re dealing with unfair billing, disconnections, or issues with your supplier, we can advocate on your behalf. We explain your rights and help resolve disputes.

Preventing Condensation & Mould

We provide advice on preventing condensation and mould in your home, which can cause serious health issues if left untreated. From improving ventilation to safe heating tips and moisture control, we help you create a healthier living environment.

Workshops, One-to-One Support & Community Outreach

We offer energy-saving workshops and outreach sessions for community groups, schools, and local partners to share tips and build awareness. We also provide personalised one-to-one support—whether in person, over the phone, or through virtual appointments—to ensure you get the help you need in a way that works for you.

What Our Beneficiaries Say

R.L

"Thanks to STN, I was able to cut my heating bill nearly in half. Their advice was practical and easy to follow."

J.SH

"The advisor was so helpful and kind. I was struggling with energy debt and didn’t know where to turn. STN helped me set up a payment plan and access discounts I didn’t know I was eligible for."

A.B

"The home visit and support made a real difference. I didn’t realise how much energy I was wasting until STN showed me some quick fixes."

Get in Touch

If you or someone you know could benefit from energy advice or support, contact us today. Together, we can make your home warmer, your bills lighter, and your future greener.