STN maintains quality at the core of its delivery and strategy using the following:
- Set targets for quality standards and share them with all staff
- Monitor performance against local, regional and national benchmark figures
- Produce an annual Self-Assessment Report and share it with staff
- Produce an annual Quality Improvement and Development Plan and share it with all staff
- Monitor progress towards actions identified in the Quality Improvement and Development Plan
- Identify and share good practice across the service
- Identify a designated member of the Management Team with overall responsibility for quality
- Establish a Quality Improvement Group which will be responsible for monitoring performance within all aspects of the Quality Improvement Framework