Peer mentoring services are planned programs which follow specific guidelines with meetings and activities set to a prescribed schedule. Participants are matched according to gender, language, ethnicity and the personal issues they need to address. A peer mentor can serve as a helping hand, a sounding board and a referral service – providing support, encouragement and information. Skills & Training Network mentors are fully acquainted with our service policies; they can give advice on coursework, research, timelines, protocol, examination pitfalls etc.
The STN peer mentoring service can help with:
- ESOL courses
- Functional skills
- English and Maths
- Confidence building
- Health issues
- Housing benefit/ income support/ tax credit
- Money talk – banking and trading
- Using the local community facilities
- Available Government services
- Civil rights
Each Peer Mentoring program is unique and tailored to the needs of the trainee. All STN mentors are familiar with our rules and procedures and if unsure of the circumstances can direct the novice to someone in authority who can properly address their concerns.